Royal Care In the News
How Royal Care Connect is Transforming the Patient Experience
Royal Care Connect has helped improve the way patients flow through Alameda Health System facilities. The customer success team simply inserted Lyft Concierge into the call center workflow, eliminating the need for training or account management for hospital or clinic staff.
3 Tips for Building a Thriving Company Culture
“Aside from the risk of burnout, the nature of our industry means that new hires will often only stay with a company for a year or less before moving on. Rather than try to fight this, our VP of HR helped us establish a system where we can become a foundation for their career. We use field-training officers as mentors, provide scholarships for ongoing industry education and so on. We create an environment where learning and growth are encouraged, regardless of whether someone’s career will continue with us or not.” - Steve Grau, CEO, Royal Care Connect
Forbes: Increasing Employee Engagement In A Competitive Industry
In today's competitive landscape, retaining your best employees is more challenging than ever before. Here are five strategies to increase employee engagement in the workplace.
Removing Patient Transport Barriers with Innovative Partnerships
The shift toward value-based care has highlighted many socio-economic factors that impact the ability for patients to access care and ultimately health outcomes.
Why social media is key to keeping employees engaged at work
When it comes to social media and the workplace, platforms like Facebook and Twitter are typically viewed as distractions, rather than assets. However, when used properly, social media can become an invaluable tool for keeping employees more engaged, happy and connected at work.