Our world-class experience management for large healthcare providers is completely patient centric.
Technology has transformed the way healthcare companies engage with patients and consumers. Medallia’s platform enables Healthcare companies to deliver seamless, differentiated experiences that optimize outcomes, decrease risk, and drive financial stability by turning feedback and experience data into insights and enabling real-time actions from various roles within the organization.
Our solutions for providers
Automate feedback across complex provider systems in real-time.
Enable providers to respond to patient feedback in a manner that is consistent, and adheres to care standards.
Understand friction points along the patient care continuum that are impacting operating costs.
Enable providers to respond to patient feedback in a manner that is consistent, and adheres to care standards.
Patented and proprietary text-analytics solution identifies verbatims indicative of adverse events as well as opportunities for improvement.
Enable providers to respond to patient feedback in a manner that is consistent, and adheres to care standards.
We have been partners with Royal for years. We wouldn’t think of ending that partnership.
Team
Our Solutions Team
Steve Grau
Founder & CEO
Hasieb Lemar
COO
Eve Garu
VP of Human Resources
Kim Petty
Chief Customer Officer
Erik Krieger
VP of Billing and Administration
Trevor Hardee
Senior Director of Customer Success & Patient ExperienceMore of our Solutions
Patient Flow Optimization
Founder & CEO Steve Grau speaks on innovation within heathcare transportation at the annual Health Conference in Portland, OR.
Technology Consulting
We’re proud to announce Royal Care has been awarded as the #34 Best Place to Work by San Francisco.
We form long-term partnerships to improve processes.
