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The most clinically advanced, highly awarded, and user-friendly healthcare transportation solution on the market.

Royal Ambulance Basic Life Support

Royal Ambulance Royal Ambulance

Royal provides our EMTs with best-in-class custom ambulances, advanced clinical courses, patient experience training & more. Our award winning culture isn't just good for our team - it's good for yours.

99%

On-time rate

#38

Modern healthcare best places to work

14+

Years of continuous operation
Royal Ambulance

Specialty Medical Transportation ECMO, Psych, High Flow 02 & Bariatric

Specialty Medical Transportation Specialty Medical Transportation

We offer more specialty transportation options than any other provider. Our dedicated medical director, custom protocols, and highly trained nurses & CCT EMTs give us the capability of providing advanced levels of care to almost any patient population.

5+

Specialty service lines

95%

On-time rate

9.4

Average net promoter score
Specialty Medical Transportation

Rideshare

Rideshare Rideshare

Save time and money on non-medical transports - no disruptive processes or dedicated FTEs required. Ordering transportation through Royal Care Connect's rideshare partners can be done through our online portal or via our Call Center.

30%

Cost savings over taxi voucher programs

74%

Reduction in no shows for chronic care clinics

Rideshare

On-Demand Wheelchair Service

On-Demand Wheelchair Service On-Demand Wheelchair Service

Through partnerships with Uber Health WAV and vetted local providers, we make non-medical transportation for wheelchair patients faster & more comfortable than ever before. All at around the price of regular taxi.

~$1.21

Price per mile

20 min.

Average ETA

On-Demand Wheelchair Service

Dedicated 24/7 Call Center

Dedicated 24/7 Call Center Dedicated 24/7 Call Center

Quickly order all your medical AND non-medical transport from one place, without any annoying phone trees or dialpad menus. With Royal Care Connect, your hospital system will have its own dedicated line at our award-winning 24/7 call center.

2 min

Average call handling time

1 min

Maximum hold time

100%

Human
Dedicated 24/7 Call Center
Line

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