
Royal Ambulance Basic Life Support
Royal provides our EMTs with best-in-class custom ambulances, advanced clinical courses, patient experience training & more. Our award winning culture isn't just good for our team - it's good for yours.
99%
On-time rate#38
Modern healthcare best places to work14+
Years of continuous operation
Specialty Medical Transportation ECMO, Psych, High Flow 02 & Bariatric
We offer more specialty transportation options than any other provider. Our dedicated medical director, custom protocols, and highly trained nurses & CCT EMTs give us the capability of providing advanced levels of care to almost any patient population.
5+
Specialty service lines95%
On-time rate9.4
Average net promoter score
Rideshare
Save time and money on non-medical transports - no disruptive processes or dedicated FTEs required. Ordering transportation through Royal Care Connect's rideshare partners can be done through our online portal or via our Call Center.
30%
Cost savings over taxi voucher programs74%
Reduction in no shows for chronic care clinics
On-Demand Wheelchair Service
Through partnerships with Uber Health WAV and vetted local providers, we make non-medical transportation for wheelchair patients faster & more comfortable than ever before. All at around the price of regular taxi.
~$1.21
Price per mile20 min.
Average ETA
Dedicated 24/7 Call Center
Quickly order all your medical AND non-medical transport from one place, without any annoying phone trees or dialpad menus. With Royal Care Connect, your hospital system will have its own dedicated line at our award-winning 24/7 call center.
2 min
Average call handling time1 min
Maximum hold time100%
Human